Frequently Asked Questions
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Esse helps busy parents stay on top of school and family logistics — including forms, deadlines, activities, schedule changes, and other important updates that often get buried in email.
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Esse connects to tools families already use — starting with Gmail and Google Calendar — and identifies important school and family-related information automatically.
Esse then organizes what matters into summaries, actionable tasks, and planning tools designed to help parents stay on top of upcoming responsibilities and schedule changes.
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Important school and family logistics are often communicated through email. In order for Esse to identify and organize deadlines, forms, schedule changes, and other action items automatically, it requires access to the emails where that information is shared.
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Esse uses your data only to provide and improve the assistant experience for you and your family.
We use connected email and calendar information to identify important school and activity-related details such as forms, deadlines, schedule changes, RSVPs, and logistics coordination.
Esse adheres to Google’s API Services User Data Policy, including the Limited Use requirements.
We do not sell personal data, and we do not use your email or calendar content to train public or general-purpose AI models.
Esse is designed to minimize retained data whenever possible. We do not store full copies of your emails after processing, and instead primarily retain structured information necessary to power features like tasks, reminders, and event coordination.
You can disconnect your Google account and request deletion of your data at any time.
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Esse’s systems process relevant email content automatically in order to identify family and school-related information.
Esse is designed to focus on logistics-related signals such as schedules, forms, deadlines, and activities — not personal conversations unrelated to the product experience.
Human access to user data is strictly limited and protected.
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No. Esse does not sell personal data.
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Esse does not use your personal email or calendar data to train public or general-purpose AI models.
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Yes. You can disconnect your Google account and request deletion of your Esse data at any time.
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No. Esse does not send emails or make important decisions on your behalf without your knowledge and control.
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Esse is designed to help reduce mental load, but like any assistant, it can occasionally miss details or make incorrect interpretations.
We intentionally prioritize transparency and user control. You can review, edit, or remove generated items at any time.
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Esse is designed to prioritize high-signal, actionable information rather than surfacing every message. Our goal is to reduce noise — not create another inbox.